Connect your own domain to your Pattern Cloud storefront so customers can visit your branded URL instead of yourstudio.thepatterncloud.com.
Prerequisites
Before getting started, make sure you have:
An active studio account on The Pattern Cloud
A domain name you own (e.g.
shop.yourbrand.com)Access to your domain’s DNS settings (via your registrar or DNS provider)
Step 1: Add a DNS Record
Log in to your DNS provider and create one of the following records pointing to The Pattern Cloud.
Option A: CNAME Record (Recommended)
Field | Value |
Type |
|
Host / Name | Your chosen subdomain (e.g. |
Points to / Value |
|
TTL |
|
A CNAME record is recommended because it automatically adapts if our infrastructure changes.
Option B: A Record (Alternative)
Use this only if your DNS provider does not support CNAME records for your subdomain.
Field | Value |
Type |
|
Host / Name | Your chosen subdomain (e.g. |
Points to / Value |
|
TTL |
|
⚠️ Root Domains (Important)
Most DNS providers do not allow CNAME records on root/apex domains (e.g. yourbrand.com without a subdomain).
If you need to use a root domain, you can:
Use an A record pointing to
54.247.163.72Use providers that support CNAME flattening / ALIAS records (e.g. Cloudflare, Route 53, DNSimple)
👉 We recommend using a subdomain (e.g. shop.yourbrand.com) for a smoother setup.
Provider-Specific Tips
GoDaddy: DNS Management → Add Record → Use only the subdomain (e.g.
shop)Cloudflare: Set proxy to DNS only (grey cloud) — avoid proxying
Namecheap: Advanced DNS → Add New Record → Use
shopas HostGoogle Domains / Squarespace: DNS → Custom Records → Add record
Step 2: Configure in Your Dashboard
Log in to your Pattern Cloud dashboard
Go to Settings
Scroll to the Domain section
Select Custom Domain
Enter your full domain (e.g.
shop.yourbrand.com)Click Save
Step 3: Verify Your Domain
Click Verify after saving your domain
The system will check your DNS configuration
Once verified, your storefront will go live on your custom domain
⏳ DNS changes can take up to 48 hours, but usually complete within minutes.
If verification fails, wait 15–30 minutes and try again.
Troubleshooting
Domain not verified
Wait 15–30 minutes and retry. If it still fails, double-check your DNS record values.
Incorrect record type
Ensure you created a CNAME or A record (not TXT, MX, etc.).
The value must be exactly: setup.thepatterncloud.com
Root domain issues
If your provider rejects a CNAME on the root domain, switch to an A record or use a subdomain.
Cloudflare proxy enabled
Set the proxy to DNS only (grey cloud). The proxied mode can block SSL setup.
Cached DNS
Try:
Opening in an incognito window
Flushing your DNS cache
Checking propagation via https://dnschecker.org
Domain stopped working
Check your DNS provider — the record may have been modified or removed.
FAQ
Is HTTPS included?
Yes. SSL certificates are automatically provisioned after verification.
Can I use a root domain (e.g. yourbrand.com)?
Yes, but it depends on your provider. We recommend using a subdomain for reliability.
Can I switch back to a Pattern Cloud subdomain?
Yes — update it in Settings > Domain.
Can I change my custom domain later?
Yes. Update the domain and verify the new one.
Will my Pattern Cloud subdomain still work?
Yes — both domains will remain active.
How long does SSL provisioning take?
Usually a few minutes, but up to 1 hour in rare cases.