TPC Features
New Feature: Activity Logs + Smarter Customer List đ
New Feature: Activity Logs + Smarter Customer List đ
Weâve rolled out an exciting update that gives TPC users deeper visibility into customer activity, which is now accessible directly through the customer record.
Explore how this powerful tool can give you a clearer picture of your customerâs journey through the shop.
đ„ Watch: Activity Logs in Action
In this video, we walk you through the new Activity Logs feature in The Pattern Cloud. Youâll see how we now track up to 500 customer activities, including design views, logins, and more.
đ Whatâs New?
1. Activity Logs in Customer Records
You can now view detailed activity logs for each customer, right inside their profile. Currently, we log the following actions:
Daily Activity â a general record of platform use (limited to one entry per day)
Logged In
Sign Up
Design Print PDF Created
Added to Basket
Design Viewed
This visibility can help you make smarter decisions about outreach, support, and customer insights.
2. Updated Customer List with âLast Activityâ
The customer list has also been upgraded. Youâll now see a new column called Last Activity, which automatically reflects the latest customer interaction.
â ïž Note
The Last Sign In column will still be available during this transition period, but we expect to phase it out once the new tracking proves fully reliable.
â What This Means for You
This update is a game changer for TPC users that want better customer visibility without extra effort. Youâll be able to:
Quickly spot your most engaged users
See whoâs recently active
Offer better support and targeting based on real-time usage
Easily track customer behavior patterns from one central place
đ Troubleshooting Tip
If the new update isnât appearing for you, try clearing your browser cookies and refreshing the page. That should do the trick!
Customers and more
Customer Access to Pay by Invoice
Customer Access to Pay by Invoice
If you want to allow individual customers the option of paying by invoice, follow these steps:
Go to the Customer Tab
Pick the customer
Click on their PRICING area
urn the 'Pay By Invoice Button' on (under the Customization header).
Choose the invoice due date (number of days following invoice)
Click Save.
Customer VIP Access
Customer VIP Access
You can give your best and most trusted customers VIP access. They will be able to print/download a pdf design sheet for each design.
Following these steps to grand customers VIP access:
Go to the Customer Tab
Pick the customer
Click on their PRICING area
Turn the 'PDF Pattern Print Out - VIP' on (under the Customization header).
Click SAVE
In the PRINTED HISTORY area of your VIP customer, you can check which designs they have printed. This area will keep a record of all their printed PDF designs, helping you to understand what your customers are looking for.
Watermark designs for customer with VIP access
Watermark designs for customer with VIP access
For customers with VIP access, you have the option to watermark the pdfs of designs they choose to print/download.
All you need to do is go to the Studio Website tab and then click on appearance. In the top right-hand corner of your screen, under email address, you will see the WATERMARK LOGO (200px x 46px).
This box is where you can add your studio's logo to watermark any pdf/printed designs. Make sure that the image size is no bigger than 200px x 46px. After adding your watermark logo, it will appear on the top left and bottom right of the downloaded pdf/printed design.
URL COPY LINK
You can send links to customers and add to email blasts really easily by using the URL copy link button. This is the blue link button that appears on the front end on the left hand side. If you log in as a customer and select your chosen tags that you would like to send to a customer, you can then click on the blue link button and it will copy the page link.
This is great then to add the link to email campaigns, paste into emails or embed into images. Your customer then can click on that link and they will be sent directly to the chosen designs once they have logged in.