Customers only see your designs once you give them access. This guide shows you how to add a customer yourself, approve customers who sign up on your storefront, and change their access later.
Open your customers
In the menu, open Business Operations.
Click Customers.
Add a customer yourself
Click New Customer.
Fill in their details. Fields with * are required.
Under Account Credentials, choose a Password for them and type it again in Confirm Password. It needs at least 7 characters and 1 number.
Under Access Type, tick Exclusive Access, Non-Exclusive Access, or both.
Click Create New Customer.
You'll see Customer created successfully and linked to studio, and the customer can log in straight away.
Approve customers who sign up
When a customer signs up on your storefront, they wait for you to approve them.
On the Customers page, under Account, choose Pending.
Open the customer and click Approve.
Choose Grant Both Accesses, Grant Exclusive Access or Grant Non-Exclusive Access.
You'll see Customer approved successfully. They can now log in and see your designs.
Change a customer's access
Open the customer and click the Access tab.
Under Access Levels, click Grant or Suspend beside Exclusive Access or Non-Exclusive Access.
To set a new password for them, use Change Password on the same tab, then click Update Password.