A complete step-by-step guide to setting up your Pattern Cloud account — from logging in and configuring your profile to domains, pricing, and the Design Agent.

Once you've received your login details by email, you're ready to get started. Head to app.thepatterncloud.com to log in and begin configuring your account.

Your dashboard will appear relatively empty at first — that's expected! You'll need to work through a few configuration steps before your site is ready to go live. Follow the guide below, or watch the full setup video here:

Navigate to Configuration > Website Manager. This is where you build your profile and configure the appearance of your storefront before going live.

Fill in your company name and the email address you'd like your customers to receive notifications from — for example, order confirmations and registration emails.

Upload your logo in the main logo area. The ideal logo height is 46 pixels, though it can be taller. Some tweaking may be needed depending on size and format — once your domain is switched on, you'll be able to preview exactly how it looks.

Enter your bank details here. These are automatically added to every invoice generated on the system. You can set up multiple bank accounts for different currencies — for example, if a client pays in euros, your euro account details will appear on their invoice automatically.

Navigate to Configuration > Domain > Custom Domain. Here you can add the domain you would like your Pattern Cloud website to point to.

You have two options for your storefront domain:

We provide a free PatternCloud subdomain (e.g. yourstudio.thepatterncloud.com). This is a great option if you don't currently own a domain — it's quick to set up and includes SSL security.

Check out more information at the article: Custom Domain Setup Guide

If you own a domain (e.g. patternstudio.com), you can create a subdomain for your storefront such as shop.patternstudio.com. This keeps your branding consistent.

🙋 Not sure how to access your DNS settings? Email us at [email protected] and we'll walk you through it.

This is where you configure the currencies you accept and the payment methods available to your customers at checkout.

Available payment options:

Watch the video walkthrough below, then follow the step-by-step instructions to connect your PayPal Business account.

Once saved, we recommend placing a small test payment (e.g. £5) through your website to confirm PayPal is working correctly and payments are reaching your account.

Set up your new storefront experience by configuring featured pinboards, product mockup controls, available templates, and theme settings. These options allow you to customise how customers browse and interact with your designs while maintaining a consistent brand experience.

We recommend watching the video below for a complete walkthrough before following the written steps.

Start by opening your storefront to familiarise yourself with the new layout.

Check that:

This gives you a good overview before making any configuration changes.

You can decide which controls are available to your customers.

To configure these permissions:

For example, you may choose to:

Save your changes, then refresh your storefront to confirm the selected controls are available.

The new storefront allows customers to preview designs on different products and, if enabled, adjust how those designs appear.

Choose which product mockups customers can preview by selecting the templates you want to make available.

For example, you can limit the selection to:

Once saved, check the storefront to ensure only the selected templates are visible.

Personalise your storefront to match your studio's branding. From the Theme Settings, you can customise:

After making changes, preview the storefront to confirm everything displays correctly across all pages.

Featured pinboards appear prominently at the top of your storefront, making them a great way to highlight new collections or seasonal work.

To feature a pinboard:

Refresh your storefront to confirm the selected pinboard now appears at the top of the homepage.

Customise how your designs are displayed on your website:

The Video Features section controls your 3D fabric swatch videos — short clips that show your design mapped onto a fabric header, bringing your patterns to life.

You can upload your logo here so it appears on every swatch video generated for your designs.

Tags allow you to create a custom navigation menu for your storefront. This is especially useful if you have distinct collections, categories, or design styles you want to organise separately.

Setting up tags allows you to:

You can return to this section at any time to add or update your tag structure as your collection grows.

All customer-facing emails — such as registration confirmations and checkout notifications — are sent automatically by the system. In this section you can:

We recommend reviewing each template so you're familiar with the email flow before going live.

A pre-filled template is provided. You can edit it with your company details or replace it entirely with your own terms and conditions.

By default, all system emails are sent from a Pattern Cloud email address. You can configure your own domain so that emails arrive from your studio's address instead (e.g. [email protected]).

This involves adding a few DNS records to your domain — we have a help article covering this in detail, and our support team is happy to assist.

Go to the Pricing section to configure what you charge for your designs and how shipping is handled.

If you charge tax, set your tax rate here. Tax will only be applied to clients based in the same country as your studio.

This is where you set your exclusive design pricing by region. The world is divided into territories, and you can:

If you sell physical swatches alongside your digital designs, you can set territory-based shipping rates so customers are automatically charged the correct shipping cost at checkout based on their location.

Watch the step-by-step video walkthrough below, or follow the steps:

The Design Agent is an optional feature that allows your designs to be showcased and sold through The Pattern Cloud's agent platform.

To get started:

From this point, any designs you upload to your site will automatically be shared with the Design Agent.

Once your website is configured, you're ready to start uploading your designs! Follow along in the next guide:

➡️ Uploading Your Designs: Bring Your Creations to Life

Need help at any stage? Email us at [email protected] — we're always happy to help.